Opentext Recruitment 2021 For Freshers Technical Support Position- BE/BTech/BCA/MCA | Apply Here

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Opentext Recruitment 2021 – Apply Here

Opentext Recruitment 2021 For Freshers Technical Support Position- BE/BTech/BCA/MCA | Apply HereOpentext Recruitment: Dear Candidates Your Are looking For A Jobs Then Apply Here: Opentext Recruitment 2021 More details like Opentext Hiring Details 2021, Company Name, Job Profile,Education, Age limit, Opentext Vacancy Details, Eligibility Qualification And How To Apply online application for Opentext  Recruitment Off-Campus Hiring is shared in below article of https://www.jobmi.in/opentext-recruitment

Opentext Recruitment  Details

Company Name OpenText Software company
Job Profile Technical Support Position
Eduction BE/ B.Tech/ MCA
How To Apply
Online
Job Location
Bangalore

Opentext Hiring Freshers Details

About Company: OpenText is a world leader in Information Management, helping companies securely capture, govern and exchange information on a global scale. OpenText solves digital business challenges for customers, ranging from small and mid-sized businesses to the largest and most complex organizations in the world. For more information about OpenText (NASDAQ/TSX: OTEX)

Job Description

  • Open Text/GXS is seeking Technical Support Engineers (TSEs). TSEs can be of entry level (TSE-1). TSEs are responsible to independently diagnose and resolve complex enterprise customer needs involving unique systems, environments and related operational issues. Support
  • You are Good at
  •  Interfaces directly with customers at all stages of problem resolution process (including understanding issues that customers are facing, communicating action plans, explaining ongoing developments, and conveying resolution)
    • Validates technical information, sets fair expectations and disseminates information as needed
    • Schedule, participate and where relevant lead Customer facing calls (being well prepared knowing his/her audience, their related needs and shares information accordingly)
    • Demonstrates good judgement to actively assess situations, engage senior resources / management (as and when needed) to resolve complex / escalated Customer issues
    • Ability to work under pressure, multitasking and prioritizing, with a great sense of urgency, collaborating with relevant stakeholders, handling major incidents and/or high severity situations
    • Systematically gathers relevant information and analyzes a broad range of factors while investigating and resolving issues
    • Maintains a “closed-loop” communication style that ensures proper and consistent documentation in service request case notes; ensuring all stake holders are notified in a timely fashion, of ongoing investigation and problem resolution status
    • As a 24 x 7 x 365 organization, MUST BE willing to work in shifts
    • Support business needs via taking-up On-Call responsibilities during weekends and/or public holidays (as and when need arises)
    • Mentors and/or coaches less experienced TSEs
    • Create knowledge base (where nonexistent) and refine existing knowledge base content to keep it up to date / relevant; may perform senior or expert level tasks for assigned products and skills; prepares white papers for other TSEs and/or customers regarding technical solutions

    QUALIFICATIONS for Opentext Hiring Freshers

  •  Possesses extensive knowledge in Captiva with strong OS knowhow (Windows) / (LINUX/UNIX)
    • Great Team Player
    • Thrive & excel in a high-pressure, time sensitive enterprise environment
    • Fantastic Customer focused service skill (Empathy-based listening, written and verbal skills)
    • Excellent Analytical & Technical Troubleshooting skills
    • Interpersonal skills
    • Presentation skills
    • Fair understanding of OpenText product portfolio and their value proposition to the customer
    Education Qualification: Bachelor’s / Master’s Degree
    Experience : Fresh Graduates to 1-2 years working experience

Apply Before the link Expires for Opentext Hiring Freshers .

Opentext Hiring Details in Video

Important Links

Apply Online Click Here
Official Website Click Here

Note:-Interested Candidates Can Read the Full Notification Before Apply Online

More Post

Opentext Recruitment 2021 For Software Engineer Position - BE/ B.Tech/ MCA | Apply Here( Click Here )

Opentext Recruitment  Details

Company Name OpenText Software company
Job Profile Software Engineer Position
Eduction BE/ B.Tech/ MCA
How To Apply
Online
Job Location
Bangalore

Opentext Hiring Freshers Details

About Company: OpenText is a world leader in Information Management, helping companies securely capture, govern and exchange information on a global scale. OpenText solves digital business challenges for customers, ranging from small and mid-sized businesses to the largest and most complex organizations in the world. For more information about OpenText (NASDAQ/TSX: OTEX)

Job Description

  • We are looking for passionate people that are ambitious, creative, and driven to work on difficult problems and provide innovative solutions.
  • In the Senior Software Engineer role, you will be one of the primary contributors to OpenText Core (https://core.opentext.com), a cloud-based file sharing and collaboration service. You will work as part of a collaborative and co-operative Agile team to maintain Core and implement new features with quality.  You will help shape the future of OpenText Core, solve challenging problems, and assist your teammates in getting requirements done.
  • Participated in feature request analysis, feature design, and implementation
  • Hands-on experience in developing software using JavaScript, AngularJS, and Java
  • Experience with RESTful APIs
  • Knowledge in any of RDBMS and SQL
  • Contributed ideas during design and planning discussions
  • Reviewed code of other developers
  • Mentored junior developers

    QUALIFICATIONS for Opentext Hiring Freshers

  • Developed web software applications for 5+ years
  • Experience using Node.js
  • Experience using HTML5/CSS
  • Experience using Git
  • Experience with Docker
  • Experience in Micro Services development
  • Experience with Continuous Integration servers like TeamCity or Jenkins
  • Having worked with an Agile team

Apply Before the link Expires for Opentext Hiring Freshers .

Opentext Hiring Details in Video

Important Links

Apply Online Click Here
Official Website Click Here

Note:-Interested Candidates Can Read the Full Notification Before Apply Online

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