Tata Communications Hiring 2021 For Customer Service Executive Position- Any Graduate | Apply Here

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Tata Communications Hiring 2021 – Apply Here

Tata Communications Hiring 2021 For Customer Service Executive Position- Any Graduate | Apply HereTata Communications Hiring: Dear Candidates Your Are looking For A Jobs Then Apply Here: Tata Communications Recruitment 2021 More details like Tata Communications Hiring Details 2021, Company Name, Job Profile,Education, Age limit, Tata Communications Vacancy Details, Eligibility Qualification And How To Apply online application for Tata Communications Recruitment Off-Campus Hiring is shared in below article of https://www.jobmi.in/tata-communications-off-campus-hiring

Tata Communications Hiring Details

Company NameTata Communications Telecommunications company
Job ProfileCustomer Service Executive Position
EductionAny Graduates
How To Apply
Online
Job Location
Chennai, Tamil Nadu , India

Tata Communications Hiring Freshers Details

About Company: Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants. We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications, with our unique promise of delivering secure connected digital experiences.

Job Description

  • Oversee and drive back office provisioning of service delivery including onnet feasibility, access networks and customer order provisioning. Drive system and process improvement projects to ensure timely and cost effective provisioning of orders in ILD, NLD and MAN networks.
  • Ensure availability of inventory of network systems and bandwidth in provisioning on networks. Analyze need for capacity augmentation/ optimization to address capacity crunch in networks. Plans, organizes and directs all operations with respect to installation support, network service and major moves
  • Identify and lead implementation for any new network updates. Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications. Manage and monitor planning and delivery of orders in terms of configuration management.
  • Guide and monitor team to design the network to ensure the customer connectivity in agreed time and supervise hand over to project implementation team. Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement. Diagnoses, troubleshoots and resolves problems, and takes corrective action when necessary.
  • Provides technical expertise, business planning and workflow management for ensuring smooth integration of network and system solutions/network improvement. Ensures that all installation functions are performed in a timely fashion to meet specifications.

    QUALIFICATIONS for Tata Communications Hiring Freshers

  • Education: Engineering Graduate Experience: 0-4 years
  • Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialisation

Apply Before the link Expires for Tata Communications Hiring Freshers .

Note:-Interested Candidates Can Read the Full Notification Before Apply Online

Tata Communications Hiring Details in Video

Important Links

Apply OnlineClick Here
Official WebsiteClick Here

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Tata Communications Hiring 2021 For Customer Service Executive Position- Any Graduate | Apply Here( Click Here )

Tata Communications Hiring Details

Company NameTata Communications Telecommunications company
Job ProfileCustomer Service Executive Position
EductionAny Graduates
How To Apply
Online
Job Location
Chennai, Tamil Nadu , India

Tata Communications Hiring Freshers Details

About Company: Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants. We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications, with our unique promise of delivering secure connected digital experiences.

Job Description

  • Responsibilities :
  • Responsible for the equipment’s operation and maintenance (Fault, configuration, alarm, performance and security) or network components to drive network efficiency and availability. Ensure efficient and effective technical customer service as per SLAs.
  • Manage Technical Support Center (helpdesk) and operations of escalation desk/tickets for all NOC and SOC issues. Review L3/L4 incidents and ensure resolution efficiency to ensure smooth operation and maintenance of network components and other specified equipment (e.g. ATMs) to drive network efficiency and availability.
  • This group of specialists provides technical expertise in assisting clients with installations, maintenance, upgrades and repairs for IP, Transport, Voice and Mobility, WLA ATMs. Maintain quality standards to achieve optimal levels of operation and KPI targets.
  • Provide last mile support for service assurance of all business segments across TCL. Tracks and monitor network traffic and performance to ensure minimal interruption to transmission and/or network switches.
  • Ensure adequate monitoring of various network aspects panning across different service and ensuring quick and appropriate resolution of network issues (remote as well as on-field).
  • Monitor vendor performance, particularly critical incidents, delayed cases, non-adherence to SLA, etc. Lead implementation for any new network updates, Planned Activities and change Management.
  • Corrects network and SOC problems effectively and in a timely manner. Drive initiatives, industrialization, and efficiencies to network facilities for improvements (i.e. enhancements, updates, upgrades, new systems). Establishes tools and procedures to monitor network performance.
  • Assure platform and service availability to the customers, through least cost routing, thereby ensuring SLA compliance and QoS of the customer services.

    QUALIFICATIONS for Tata Communications Hiring Freshers

  • Any Graduates
  • Skills :
  • Is able to apply broad knowledge of one area within Service Assurance or advanced knowledge of specific professional/operational practices.
  • Checks for problems in existing systems and modifies work processes following defined procedures.
  • Operational role responsible for achieving day-to-day objectives.

Apply Before the link Expires for Tata Communications Hiring Freshers .

Note:-Interested Candidates Can Read the Full Notification Before Apply Online

Tata Communications Hiring Details in Video

Important Links

Apply OnlineClick Here
Official WebsiteClick Here


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