Standard Chartered Recruitment 2022 For Freshers Specialist, CRU -Any Graduates | Apply Here

Last updated on July 15th, 2022 at 01:11 am

Standard Chartered Recruitment 2022 – Apply Here

Standard Chartered Recruitment: Dear Candidates Your Are looking For the Jobs Then Apply Here: Standard Chartered Recruitment 2022 More details like Standard Chartered Hiring Details 2022, Company Name, Job Profile ,Education, Age limit, Standard Chartered Vacancy Details, Eligibility Qualification And How To Apply online application for Standard Chartered Recruitment Off-Campus Hiring is shared in below article of https://www.jobmi.in/standard-chartered-recruitment

Standard Chartered Recruitment  Details

Standard Chartered Hiring Freshers Details

About Company: We are a leading international banking group, with a presence in more than 60 of the world’s most dynamic markets. Our purpose is to drive commerce and prosperity through our unique diversity, and our heritage and values are expressed in our brand promise, Here for good.

Job Description

• Role & Responsibilities :
• To handle customer calls/issues while providing consistent delivery of customer delight relating to queries/ requests / financial needs/problem resolution keeping the focus on SCB Policies.
• Handle customer calls/ issues quickly and effectively and end to end resolution (if applicable).
• Sign up customers for value-added services and digital education (if applicable).
• Tag the call type accurately as appropriate.
• Give accurate information to customers on their queries/concerns.
• Have high awareness levels on KYC and Anti-money laundering Policy.
• Multi-skilled to handle both inbound and outbound calls (if applicable).
• Initiate and strive towards achieving set targets and service standards.
• Probe & identify financial needs on service calls and pitch relevant solutions in line with customer requirements (if applicable).
• Should be able to identify potential disputes/escalation / specific trends noticed while handling of cases / Process gaps and highlight to the management.
• Ensure all sales pitches are made without mis-selling and achieve targets in term of leads / self closure (if applicable).
• Ensure proper follow up / tracking of cases and closure within the turnaround time (if applicable).
• Customer Data Confidentiality to be strictly adhered to.
• Adherence to compliance with all applicable rules / regulations and group policies.
• Ensure KPI’s (Key Performance Indicator) & KRI’s (Key Risk Indicator, eg – proper authentication, no rejects, maintained turnaround time, etc as define by the group) are achieved and work towards the improvement.
• Follow up on delinquent accounts to negotiate for timely payments (if applicable).
  

  QUALIFICATIONS for Standard Chartered Hiring Freshers

• Graduate.
• Fresher or with 1-2 years of experience in service / Sales / Collection (as per the job role).
• Excellent communication skills in written and verbal English.
• Basic computer skills.
• Strong service / Sales / Collection orientation (as per the job role).
• Strong knowledge of bank’s products & services and willingness to learn new products.
• Manage conflicts and solve problems.
• Patient, Non-Confrontational, Resilient.
• Positive, polite, cheerful, and courteous.
• Flexible to stretch and work across different calendar days and time zones in a week/month.
• Age limit (please specify) if applicable.

Apply Before the link Expires for Standard Chartered Hiring Freshers .

Note:-Interested Candidates Can Read the Full Notification Before Apply Online

(Shortlisted candidates will be intimated regarding the further process through email.)

Standard Chartered Hiring Details in Video

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