MedPlus Recruitment 2022 For Freshers Customer Care Associate- Any Graduates | Apply Here

MedPlus Recruitment
MedPlus Recruitment

MedPlus Recruitment 2022 – Apply Here

MedPlus Recruitment: Dear Candidates Your Are looking For the Jobs Then Apply Here: MedPlus Recruitment 2022 More details like MedPlus Hiring Details 2022, Company Name, Job Profile,Education, Age limit, MedPlus Vacancy Details, Eligibility Qualification And How To Apply online application for MedPlus Recruitment Off-Campus Hiring is shared in below article of

MedPlus Recruitment  Details

Company NameMedPlus
Job ProfileCustomer Care Associate
EductionAny Graduates
Salary2.4 Lakhs per annum
No of Positions50
Written Exam No19-FEB-2022
Job Location
Hyderabad ,Telangana , India

MedPlus Hiring Freshers Details

About Company: MedPlus is the second largest pharmacy chain in India. As of 2015, it operates 1,300 stores across 150 cities in India and employs about 10,000 employees in retail. MedPlus sells prescription and OTC medicines, FMCG products, vitamins and other nutrition supplements, and opticals.

Job Description

  • Responsibilities :
  • Answering to the customer queries professionally by following the set standards & call ethics and provide all the required information & solutions for the problems that they are facing with purchased products or services.
  • Route the customer’s calls to the appropriate departments for further assistance and escalate the important calls where the customer’s query needs senior assistance.
  • Entering the call and customer information in the appropriate forms and databases & prepare the call logs by capturing all the important information about the attended call.
  • Marinating call reports and following up the customers whenever required to assist them further with call centre products and services.
  • Attend to inbound & outbound calls to assist customers with specific queries and also help building customers interest in products and services that are offered by the organization.
  • Revising the process and keeping themselves upto date with any new changes in process and ensure FTR.
  • Customer calls are to be followed up with clerical jobs including updating records, checking issues status with various departments.
  • Must ensure customer satisfaction both for internal and external customers.
  • Must possess a good understanding capability for interpreting customers needs and also provide solutions to customers within companies policies.
  • Use effective approach for handling telephone tasks such as unintentional disconnections, interruptions and so on.
  • Exhibit the right attitude when answering calls and always maintain patience to achieve good customer satisfaction.
  • Maintain punctuality, shift adherence & maintain high work ethics in office.

    QUALIFICATIONS for MedPlus Hiring Freshers

  • Any Fresh Graduation in any Field.
  • Must be ready to work in shifts between 6:30 hrs to 23:30 hrs & rotational weekly Offs and possess good English communication skills.
  • Proficiency in any one additional regional language like Tamil, Kannada, Marathi, Bengali, Telugu & Odiya would be an added advantage.
  • Very Good communication skills is mandate this role.
  • Application & Evaluation Process:
  • Date of Written Test is 19-Feb-22.
  • Based on the applications received, candidates will be shortlisted for the written test and they will be informed via email/sms latest by 17-Feb-22.
  • Shortlisted candidates based on the performance in the exam will need to attend for the final personal interview round, on the same day of examination.The details will be announced at the Exam Venue.
  • Written test will comprise of Multiple choice questions covering Quantitative aptitude, logical Reasoning and Reading comprehension.
  • Candidates must bring their resume and any govt issued photo id proof (Aadhaar / Passport / PAN/ Driving license etc)for appearing for the exam.
  • Based on the performance in the exam, shortlisted candidates will be called for final personal interview round as follows: Hyderabad: Final interview will be conducted on the same day after the written test. Bhubaneswar, Nagpur, Visakhapatnam, Vijayawada: Post written test, shortlisted candidates will receive an Online interview schedule within 48 hours.
  • Exam Venue:
  • These venues are only for the purpose of conducting the exam, actual work location, if selected, will be Hyderabad.
  • Bhubaneswar Address: Plot No. 113/406, At-Orakol, Opposite to Axis Bank, Near – Hi-tech Plaza, Sundarapada, PO-Kuha, PS-Airfield, Bhubaneswar-751002. Dist-Khurda, Odisha.
  • Hyderabad Address : Medplus Training Facility, Shakti Nagar, Moosapet, Hyderabad, Telangana 500018
  • Nagpur Address: Plot No 1, Ground Floor & First Floor, House No. 476, Khasra No. 66, PH No.35, Mouza Kapsi (Khurd), Near Bharat & Indian Petrol Pump, Bhandara Road NH6, District – Nagpur – 441104
  •  Vijayawada Address: Medplus pharmacy, c block, 4th floor, Stalin corporate, Autonagar Terminal back side
  • Visakhapatnam Address: D No :- 39-4-41/5, Plot No :-4, Satyasai Complex, II Floor, Near varma complex center, Muralinagar, Vishakhapatnam, Pin Code 530008

Apply Before the link Expires for MedPlus Hiring Freshers .

Note:-Interested Candidates Can Read the Full Notification Before Apply Online

(Shortlisted candidates will be intimated regarding the further process through email.)

MedPlus Hiring Details in Video

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