McAfee Recruitment 2021 For Software Development Engineer Position- BE/ B.Tech | Apply Here

McAfee Recruitment  Details

McAfee Hiring Freshers Details

About Company: McAfee is a global organization with a 30-year history and a brand known the world over for innovation, collaboration and trust. McAfee’s historical accomplishments are founded upon decades of threat and vulnerability research, product innovation, practical application and a brand which individuals, organizations and governments have come to trust.

Job Description

• IT system administrator acts as the first point of contact between customers/employees who need platform support. They resolve simple problems and escalate unsolved problems to the specialized platform subject matter experts. Candidates who are natural problem-solvers with high levels of patience excel in this role.
• Provide Tier 1 support to McAfee employees and Support vendors; Learning System administration support to McAfee Learning teams, including but not limited to, performing courseware testing.
• Manage day-to-day activities on Community platform – content moderation, spam management, user management
• Manage day-to-day operations ticketing portal, case portal [ServiceNow, Zoho or similar]
• Oversee community moderation and adherence to our community guidelines.
• Conduct regular audits of users and content to maintain integrity of Community.
• Aggregate feedback to influence improvements and minimize challenges.
• Create, revise and govern articles, questions and solutions to help users maximize use of tools.
• Enable Moderators, Employees  and users through support, documentation and self help articles.
• Track metrics on dedicated platforms and correlate the data with impact of programs.
  

  QUALIFICATIONS for McAfee Hiring Freshers

• BE/ B.Tech
• 0-2 years’ relevant experience
• Good to have – Knowledge on Learning Management application like Saba or similar
• You have experience on various analytics tools/platforms like Power BI , SSIS, SSAS and able to translate data into actionable tasks.
• Able to work independently or within a small team to trouble shoot and solve process and system issues.
• Manage programs from intake to distribution, set customer expectations, deploy the programs and incorporate feedback.
• Good interpersonal skills to interact with learning leaders, learners and support staff colleagues.
• You have hands on experience in SQL, MySQL, HTML, JS

Apply Before the link Expires for McAfee Hiring Freshers .

Note:-Interested Candidates Can Read the Full Notification Before Apply Online

McAfee Hiring Details in Video

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